WHEN WILL MY ORDER BE RECEIVED?

All orders are usually processed and dispatched within 1 to 2 days of payment receipt, provided there aren’t any stock shortages or other unexpected delays. Should there be any unexpected delays with your order, you will be notified via Email or phone call. Please allow an additional day or two during the rush of the holiday season or sale periods, we are always trying our best to attend to all orders as quickly as possible, so please be patient with us.

 

HOW LONG DOES SHIPPING TAKE?

All orders are generally delivered within 1 to 3 business days from dispatch to all main areas (excluding weekends and public holidays), please note that deliveries to remote outlaying areas can take an additional 2 to 3 days for delivery due to remote locations being serviced less frequently by our logistical partners. We do not ship on Saturday, Sunday, or on Holidays.

 

HOW CAN I TRACK MY PARCEL?

Once your parcel has been dispatched, you will be provided with your tracking information via Email. You can also find your tracking details by, Opening up your web browser, and typing in BEX EXPRESS PAREL TRACKER > type in your waybill number and you shall be able to see exactly where your parcel is).

If you are experiencing any complications or delays with your delivery, please contact the shipping carrier using your provided shipping information. Once the shipment has left our facilities, we will have to go through the same procedure to find out any further information.

 

IF I HAVEN'T RECEIVED AN EMAIL WITH MY TRACKING INFO?

If you haven’t received any confirmation Emails since placing your order then we would firstly recommend checking your junk/spam mailbox to make sure the Email hasn’t landed in there. If you still cannot locate the Email then in most cases there might be a mistake with the Email typed when checking out or rarely a server issue, in which case please send us an Email to – sweatgympparelsa@gmail.com  with your details so that we may locate the issue and attend to it asap.

 

PAYMENT METHODS ACCEPTED?

VISA/DEBIT/EFT